- (Exam Topic 2)
A multinational company has many legal entities and a complex organizational structure.
The management of the company wants to set up an organizational hierarchy to help improve efficiency. You need to help create the organizational hierarchy.
In which order should you recommend that actions be performed to create an organizational hierarchy? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Solution:
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/fin-and-ops/organization-administration/tasks

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 1)
You need to determine why the sales associate is not able to see Munson’s in the search results. What is the cause of the issue?

1. A. The search criteria is searching for only names that are exactly ‘pickles’.
2. B. The search criteria is only able to search by the shortened search name of the customer.
3. C. The search criteria is searching for all customer names that start with ‘pickles’.
4. D. The search criteria is case sensitive.

Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/search-records

- (Exam Topic 2)
A system administrator has limited security rights in a Dynamics 365 for Finance and Operations environment that has multiple legal entities. You have a service-level agreement (SLA) of 30 minutes for support requests.
The organizational administrator set up the printers for the organization.
A printer fails. The system administrator deletes the printer instance. Sensitive print jobs remain in the printer queue and must be purged. Existing permissions do not allow the system administrator to purge the print queue because the printer is attached to multiple legal entities.
You need to purge the documents from the print queue.
What should you do?

1. A. Wait for the organizational administrator to return to purge the documents._
2. B. Use the system administration utility to purge the documents.
3. C. Use an account with administrative permissions on the network printer to purge the queue.
4. D. Contact Microsoft technical support-

Correct Answer: C

- (Exam Topic 2)
An organization implements Dynamics 365 for Finance and Operations.
You need to determine where work items originate.
From which module do the following work items originate? To answer, drag the appropriate modules to the correct work items. Each module may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 2)
You are a Dynamics 365 for Finance and Operations system administrator for your company.
The company sets up a new legal entity and wants to update the main page of the entity with a large banner containing the company logo.
You need to configure the new legal entity to display this.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Solution:
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/fin-and-ops/get-started/tasks/change-banner-o

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A