- (Exam Topic 4)
You are a marketing professional who is creating a marketing page.
Which three design elements are available to you? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

1. A. Divider Element
2. B. Text Element
3. C. Content Block Element
4. D. Event Element
5. E. Survey Element

Correct Answer: ABC
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/create-deploy-marketing-pages

- (Exam Topic 4)
You are a marketing manager.
You need to improve the open rates for your email campaigns.
The content designer suggests you use dynamic messaging. You want the dynamic messaging to appear below the Subject in the recipient’s preview pane of their email client.
Which action should you take?

1. A. Use the Preview Text field to enter messaging with the contact’s name, to entice the user to open the email.
2. B. Create a custom code element that holds the following HTML information and place it near the top of the email <meta name=”description” content=”Enter catchy messaging here”>
3. C. Add the Preview Text to the subject field, preceded by a colon.
4. D. Use the Preview Text element, and drag it to the top of your email in the email designer.

Correct Answer: B

- (Exam Topic 4)
You are an event coordinator for Contoso, Ltd, and are creating a multi-day tradeshow event.
You need to set up an event team that will consist of Contoso, Ltd employees, vendors, partners and customers.
Which two kinds of records should you associate to the event team member? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

1. A. Customer
2. B. User
3. C. Contact
4. D. Account

Correct Answer: BC
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event

- (Exam Topic 4)
You are a Dynamics 365 Marketing functional consultant.
You need to create a customer journey to capture responses. You complete all the configuration tasks in Dynamics 365 Marketing. However, upon monitoring the journey statistics you notice that nothing was triggered.
What should you do to fix this issue?

1. A. Publish the journey to go-live.
2. B. Enable an audit trail to capture the events.
3. C. Check the security role.
4. D. Enable logs to find the root cause.

Correct Answer: A
Reference:
https://github.com/MicrosoftDocs/dynamics-365-customer-engagement/blob/main/ce/marketing/customer-journ

- (Exam Topic 4)
You are a marketer for Contoso Ltd. You are responsible for creating social media posts to debut a new webinar you are promoting. You just discovered that your post sent this morning has a typo.
You need to correct this right away. What should you do to fix your post?

1. A. Reactivate the post, edit, and then select Schedul
2. B. Select the time of the original post to overwrite it.
3. C. Reactivate the post, edit, and then select Post Now to immediately update the post.
4. D. Edit the Pos
5. E. The post will automatically update in the social media platform.
6. F. Delete the post and recreate i
7. G. Posts are read only once posted.

Correct Answer: D
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/social-posting