You create an invoice with products and services for a customer.
You need to add pricing for a product that is not available in the product catalog. What should you do?

1. A. Add the product to the order and use Get Products
2. B. Add a write-in product
3. C. Add an existing product and change the name and price
4. D. Add the product to the quote and use Get Products

Correct Answer: B
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/add-product-quote-order-invoice

You are an administrator for Dynamics 365 for Sales.
You need to ensure that a user can install and configure the Social Selling Assistant. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

1. A. Grant the user the sales manager role
2. B. Assign the user a license for Microsoft Dynamics 365 (online) or Microsoft Social Engagement
3. C. Assign the user a license for both Microsoft Dynamics 365 (online) and Microsoft Social Engagement
4. D. Grant the user the system administrator or system customizer role

Correct Answer: CD
References:
https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/mt793319(v=crm.8)

You use price lists in Dynamics 365 for Sales. Some price lists have expired.
Users need to be able to continue to manage their opportunities. Which option is possible?

1. A. Users can add the expired price list to opportunities created prior to the expire date.
2. B. Users can add the expired price list to an opportunity but will see a warning.
3. C. Opportunities that use the expired price list can continue through their lifecycle.
4. D. Opportunities that use the expired price list will display a warning that prices must be replaced.

Correct Answer: D

HOTSPOT
You send a quote to a client. The client calls and negotiates a better price. You need to send a revised quote to the client.
What is required to modify the quote? To answer, select
NOTE: Each correct selection is worth one point.
Hot Area:

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

You manage a default Dynamics 365 for Sales environment. You are configuring a sales dashboard.
You need to create an interactive dashboard.
Which three entities can you use? Each correct answer presents c complete solution.
NOTE: Each correct selection is worth one point.

1. A. Queue Item
2. B. Opportunity
3. C. Knowledge Article
4. D. Case
5. E. Invoice

Correct Answer: ACD
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/configure-interactive-dashboards