Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understandtheir Purchasing habits. CK’s UX Designer wants to get the most accurate view of customers’ purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users? Choose 2 answers

1. A. Social Desirability Bias
2. B. Randimized Bias
3. C. Objectivity Bias
4. D. Recency Bias

Correct Answer: CD

W UX wants to customer the end user’s Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup? Choose 2 answers

1. A. Tab visibility is dependent on the location of the user.Different menu configurations can be set for different types of users.
2. B. Navigation items are configure in the Salesforce Navigation Setup mode.
3. C. Visualforce pages and Lightning pages can be included

Correct Answer: AC

A UX Designer is going to create a custom app for a new team of service agents. Which three parts of the user interface could be customized?
Choose 3 answers

1. A. Tabs within the apps’s navigation bar
2. B. Relationship between standard objects
3. C. Page layouts of the records
4. D. Details to be shown in the records highlights panels
5. E. Opportunity lead scoring

Correct Answer: ACE

Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act,and sound like Salesforce?
Choose 2 answers

1. A. Full functional components
2. B. Blueprints and tokens
3. C. In-App Guidance
4. D. Guidelines for voice and tone

Correct Answer: AB

Which visual design elements should be used in corporate style and branding guidelines?

1. A. Typograph
2. B. Color, Imagery
3. C. A/BTesting, Heuristics, Dairy Studies
4. D. Sketching, Wireframes, Storyboards
5. E. User Stories, Scenario, UX Reviews

Correct Answer: A