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QUESTION 6

A UX Designer is asked to design a new application built on Salesforce. What should be their first step?

Correct Answer: C

QUESTION 7

What are Salesforce core design principles when making design decisions?

Correct Answer: B

QUESTION 8

Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?

Correct Answer: C

QUESTION 9

Cloud Kicks (CK) is going to launch a new Salesforce process for itsCustomer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process? Choose 3 answers

Correct Answer: ACD

QUESTION 10

An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)? Choose 3 answers

Correct Answer: ACD