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QUESTION 36

Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?

Correct Answer: A

QUESTION 37

At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
What should the administrator use to deliver this requirement?

Correct Answer: A

QUESTION 38

Brokers at DreamHouse Realty need to see certain informationabout one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.
Which two changes in Setup should the administrator make?

Correct Answer: AD

QUESTION 39

At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should theadministrator take to satisfy the request?

Correct Answer: C

QUESTION 40

An administrator at Northern Trail Outfitters is unable to add a new user in salesforce. What could cause this issue?

Correct Answer: D