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QUESTION 1

Northern trail Outfitter wants to use contract hierarchy in its or to display contact association. What should the administrator take into consideration regarding the contact hierarchy?

Correct Answer: A

QUESTION 2

Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team? Choose 2 answers

Correct Answer: AB

QUESTION 3

Sales reps at Cloud Kicks want to be notified when theyhave a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?

Correct Answer: B

QUESTION 4

A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can anadministrator troubleshoot this problem?

Correct Answer: C

QUESTION 5

Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure? Choose 2 answers

Correct Answer: BC