Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.
Which two points should the consultant include in the training information? Choose 2 answers

1. A. Users can choose to show emails added via EAC in the Related Lists activities view.
2. B. Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.
3. C. Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.
4. D. Users can share individual emails or make them private.

Correct Answer: AB
Einstein Activity Capture (EAC) allows users to store emails and attachments in Salesforce and have them visible in the Activity Timeline and Related Lists. Users can choose to show emails added via EAC in the Related Lists activities view.
To use Einstein Activity Capture, users must connect their email accounts to Salesforce. They must also agree to the terms of the service provider before they can send emails in Lightning.

Cloud Kicks wants to enable representatives to view the individual team member's split percentage, where the split percentage is less than 100% of the revenue amount.
Which attribution method should the consultant recommend?

1. A. Opportunity Percent field
2. B. Opportunity Overlay Split
3. C. Opportunity Currency field
4. D. Opportunity Revenue Split

Correct Answer: A

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.
Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.
How should the consultant show sales operations what the data will look like after the change?

1. A. Use Tableau to geocode account addresses and display on a territory map.
2. B. Install the Territory Management Reporting Pack from the AppExchange.
3. C. Run the updated assignment rules in planning State and view the accounts on the territory detail page.
4. D. Use Data Loader to export the accounts and make updates in Google Sheets.

Correct Answer: C

Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce. Which solution should the consultant recommend?

1. A. Einstein Conversation Insight-;
2. B. tableau custom dashboard
3. C. Adoption and Data Quality Dashboards Pack
4. D. Salesforce Surveys

Correct Answer: C

Universal Containers wants to allow its Salesforce users to view and update customer billing information from the company’s invoicing system within a separate Salesforce org. What should a consultant implement to meet this requirement?

1. A. Salesforce Connect and External Objects
2. B. My Domain and Single Sign-On
3. C. Ce Nightly scheduled Batch Data jobs
4. D. Workflow Rules and Outbound Messaging

Correct Answer: B