What is one responsibility of a Scrum Master/Team Coach?

1. A. Demoing the system
2. B. Testing the system
3. C. Improving flow
4. D. Prioritizing the backlog

Correct Answer: C
One of the responsibilities of a Scrum Master/Team Coach is to help the team achieve flow, which is a state of continuous and sustainable delivery of value. They do this by teaching and coaching the team on SAFe Scrum and SAFe Team Kanban practices, such as limiting work in progress, visualizing work, managing queues, and reducing batch sizes. They also help identify and eliminate impediments and bottlenecks that hinder the team??s progress and performance.
References:
✑ Scrum Master/Team Coach - Scaled Agile Framework
✑ Exam Study Guide: SSM (6.0) - SAFe® Scrum Master

How does the "C" in the CALMR approach to DevOps help teams manage tensions caused by differing needs?

1. A. By establishing communication between different teams
2. B. By creating a culture of shared responsibility
3. C. By committing to a balance of speed and quality
4. D. By identifying a collaborative approach to deployment

Correct Answer: B
The ??C?? in the CALMR approach to DevOps stands for culture, which is the foundation of successful DevOps adoption. Culture refers to the values, beliefs, and behaviors that guide the collaboration and alignment of everyone in the value stream. By creating a culture of shared responsibility, teams can manage the tensions caused by differing needs, such as speed, quality, security, and stability. A culture of shared responsibility means that everyone is accountable for the outcomes of their work, and that they work together to deliver value to the customers. It also means that teams respect each other??s roles and expertise, and seek feedback and learning opportunities. A culture of shared responsibility fosters trust, transparency, and continuous improvement, which are essential for DevOps. References:
✑ CALMR - Scaled Agile Framework
✑ The CALMR Approach to DevOps [Complete Guide] - KnowledgeHut

What is one way a Scrum Master/Team Coach can help improve ART performance?

1. A. Prioritize the ART backlog for PI Planning
2. B. Run an Agile Team charter workshop
3. C. Communicate the PI Planning agenda
4. D. Facilitate cross-team collaboration

Correct Answer: D
According to the SAFe 6 Scrum Master documentation, one of the ways a Scrum Master/Team Coach can help improve ART performance is to facilitate cross-team collaboration. Cross-team collaboration is the ability of Agile teams to work together effectively and efficiently to deliver value to the customers and stakeholders. It involves sharing information, resolving dependencies, aligning on goals, and providing feedback. Cross-team collaboration is essential for achieving the ART vision and objectives, as well as for delivering integrated and high-quality solutions.
The Scrum Master/Team Coach plays a key role in facilitating cross-team collaboration by 1:
✑ Participating in the Scrum of Scrums (SoS) and ART Sync meetings, where they
communicate the team??s progress, impediments, and dependencies, and coordinate with other teams and the Release Train Engineer (RTE)
✑ Helping the team prepare for and participate in the PI Planning event, where they
collaborate with other teams to define and commit to the PI objectives and identify risks and dependencies
✑ Supporting the team in the System Demo, where they demonstrate the team??s
work to other teams and stakeholders, and receive feedback and validation
✑ Assisting the team in the Inspect and Adapt (I&A) event, where they review the ART performance, identify improvement opportunities, and create action plans
✑ Encouraging the team to adopt Communities of Practice (CoPs), where they share knowledge, best practices, and learnings with other teams and experts
✑ Promoting a culture of trust, respect, and cooperation among the team and other teams
(Must be taken from SAFe 6 Scrum Master resources)
References:
✑ Scrum Master/Team Coach
✑ Team Sync
✑ PI Planning
✑ System Demo
✑ Inspect and Adapt
✑ [Communities of Practice]

Three members of Team C created a new workflow to speed up the testing process. They spent an entire Iteration designing the process but discovered, just before implementation, that the system could not support the workflow. The rest of the team was excited to hear what was learned from the failed experiment. Which of the following characteristics of a high-performing Agile Team is Team C demonstrating?

1. A. Accountability to each other and the organization for reliably completing quality work
2. B. Mutual trust that allows for both healthy conflict and reliance on others
3. C. A safe environment for taking risks without fear of embarrassment or criticism
4. D. Enjoying the work and working together

Correct Answer: C
A safe environment for taking risks without fear of embarrassment or criticism is one of the characteristics of a high-performing Agile Team. A high-performing Agile Team is a cross- functional group of people that have everything, and everyone, necessary to produce a working, tested increment of product1 They are empowered, collaborative, aligned, and committed to delivering value to the customers and the organization2 One of the factors that enable a high-performing Agile Team is a safe environment where team members can experiment, learn, and grow without fear of failure, blame, or judgment3 A safe environment fosters a culture of innovation, creativity, and continuous improvement, as well as a sense of psychological safety, trust, and belonging among team members4 Team C is demonstrating this characteristic by creating a new workflow to speed up the testing process, even though it did not work out as expected. The rest of the team was excited to hear what was learned from the failed experiment, rather than being disappointed or
critical. This shows that the team values learning over perfection, and supports each other in taking risks and trying new things. (Must be taken from SAFe 6 Scrum Master resources) References:
✑ Agile Teams - Scaled Agile Framework
✑ High-Performing Teams - Scaled Agile Framework
✑ How to Create a Safe Environment for Agile Teams | AgileConnection
✑ Psychological Safety - Scaled Agile Framework

According to SAFe, which of the following key traits of effective Scrum Masters/Team Coaches is crucial for team members to accept coaching?

1. A. Optimism
2. B. Empathy
3. C. Fairness
4. D. Agreeableness

Correct Answer: B
According to SAFe, empathy is one of the key traits of effective Scrum Masters/Team Coaches. Empathy means displaying an authentic understanding and concern for a team member??s beliefs or feelings. By being empathetic, Scrum Masters/Team Coaches canbuild trust and rapport with the team, which are essential for people to accept and welcome coaching. Empathy also helps Scrum Masters/Team Coaches to tailor their coaching style and approach to the needs and preferences of each team member. (Must be taken from SAFe 6 Scrum Master resources)
References:
✑ Scrum Master/Team Coach
✑ According to SAFe which of the following key traits of effective - Studocu