Cloud kicks has a muli-screen flow its call center agents use when handling inbound service desk calls.
At one of the steps in the flow, the agents should be presented with a list of order number and dates that are retrieved from an external odrer management system in real time and displayed on the screen.
What shuold a developer use to satisfy this requirement?

1. A. An invocae method
2. B. An apex REST class
3. C. An outbound message
4. D. An Apex Controller

Correct Answer: B

Universal Container is building a recruiting app with an Applicant object that stores information about an individual person that represents a job. Each application may apply for more than one job.
What should a developer implement to represent that an applicant has applied for a job?

1. A. Master-detail field from Applicant to Job
2. B. Formula field on Applicant that references Job
3. C. Junction object between Applicant and Job
4. D. Lookup field from Applicant to Job

Correct Answer: A

Which two settings must be defined in order to update a record of a junction object? Choose 2 answers

1. A. Read access on the primary relationship
2. B. Read/Write access on the secondary relationship
3. C. Read/Write access on the primary relationship
4. D. Read/Write access on the junction object

Correct Answer: BC

Universal Container uses Service Cloud with a custom field, stage_c, on the Case object.
Management wants to send a follow-up email reminder 6 hours after the stage_c field is set to ‘’;Waiting on customer’’ The …. Administrator wants to ensure the solution used is bulk safe.
Which two automation tools should a developer recommend to meet these business requirements? Choose 2 answers

1. A. Scheduled Flow
2. B. Einstein Next Best Action
3. C. Record_Triggered Flow
4. D. Process Builder

Correct Answer: AC

A developer created a new trigger that inserts a Task when a new Lead is created. After deploying to production, an outside integration chat reads task records is periodically reporting errors.
Which change should the developer make to ensure the integration is not affected with minimal impact to business logic?

1. A. Deactivate the trigger before the integration runs.
2. B. Use a try-catch block after the insert statement.
3. C. Remove the Apex class from the integration user's profile.
4. D. Use the Database method with all or None set to false

Correct Answer: C