The services manager wants to make sure the team enters case priority consistently. What feature can an app builder use to accomplish this?

1. A. Path
2. B. Flow
3. C. Next Best Action
4. D. In-App Guidance

Correct Answer: D

What should an app builder consider when choosing a template for a new Lightning record page?

1. A. The template is unable to be changed after the initial save.
2. B. To view the record page, users need "View All Data" permissions for the object.
3. C. A Page structure will automatically adapt to the device being used to view the record page.
4. D. Select a new template for each type of device users use to view the record page.

Correct Answer: C

Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved.
Which feature should be used to accomplish this?

1. A. Auto-response rule
2. B. Workflow rule
3. C. Feed tracking
4. D. Feed quick action

Correct Answer: C

Universal Container wants customers to be able to open cases from a public-facing website. What should the app builder use to enable visitors to the website?

1. A. Outbound message
2. B. Web-to-case
3. C. Screen flow
4. D. Email-to-case

Correct Answer: D

Nickname__c is a custom text field on a contact record that is utilized to overridethe contact name appearing on an email template. This field is not required and is not always filled in.
Which formula should an app builder use to select the contact's preferred name for email communications?

1. A. IF(NOT(ISBLANK(Nickname__c)),Nickname_c,FirstName)
2. B. IF(TEXT(Nfckname__c), Nickname_c,FirstName)
3. C. IF(ISNUUL(Nteknarne _..c),Nicknamec,Firstftame)
4. D. IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName)

Correct Answer: A