Why is it important that there is only one Product Owner per product?

1. A. The Scrum Master knows who will be his back-up whenever he is unavailable, it saves the organization time and money, and the Development Team knows who to request tasks from.
2. B. It is clear who is accountable for the ultimate success of the product, the Development Team always knows who determines priorities, and it helps avoid barriers to effective communication and rapiddecision- making.
3. C. It isn’t important as multiple Product Owners can easily share a single Product Backlog.

Correct Answer: B

How should a Scrum Master coordinate the work when more than one Scrum Team is working on one product?

1. A. Teach them that it’s their responsibility to coordinate with the other teams to integrate and create a shippable product Increment at the end of every Sprint.
2. B. Identify and manage the dependencies between Scrum Teams.
3. C. Have the Product Owner work with the tech leads of each team to parse the Product Backlog and minimize overlap in User Stories.
4. D. Merge the teams and work from a single Sprint Backlog.

Correct Answer: A
One of the benefits of self-organized teams is the ability to decide how best to work together to produce a shippable Increment.

According to Scrum theory, how should a group of fifty people be divided into multiple Development Teams?

1. A. Allow the team leads to divide and select teams.
2. B. Understanding the product, the product vision and the Scrum framework, the group self-organizes into teams.
3. C. Create a skills matrix, identify role levels, and years of experience to assign people to teams.
4. D. The teams will rotate members every Sprint to spread knowledge.

Correct Answer: B

Over the course of several Sprints, the relationship between the Product Owner and the Development team has suffered. The Development Team is upset with the Product Owner for the constantly changing the upcoming items for the product. The Product Owner is upset with the Development Team for changing the work that needs to be done during the Sprint.
What should Steven, the Scrum Master, do?

1. A. During the Sprint Retrospective, ask the Product Owner and the Development Team to address the issues.Have the Team discuss why the changes occur and what impact they have on the value of the product.
2. B. The Scrum Master’s responsibility is to ensure the Development Team has a stable velocit
3. C. Any changes that negatively impact the team’s velocity will be rejected by the Scrum Master.
4. D. Take the time between Sprints to organize a team building session to rebuild the relationship.
5. E. Explain to the Development Team that the Product Owner is accountable for flow of value and needs to be followed in order to maximize the value delivered.

Correct Answer: A
Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team’s effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.

Customer satisfaction should be measured:

1. A. Annually
2. B. Quarterly
3. C. Daily
4. D. Frequently

Correct Answer: D
Frequent enough to ensure the team is building the right thing at the right time but not so frequent it hinders the team from the work.