- (Exam Topic 7)
Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What will be the impact on the benefits?

1. A. Reduced savings, now £10m over 10 years.
2. B. Increased savings of £5m over 10 years from the new initiative to centralize the services provided by the Facilities Division.
3. C. An additional cost of £1.5m to deliver the services provided by the Facilities Division.
4. D. Outsourcing project cost reduced by 50%.

Correct Answer: A

- (Exam Topic 12)
RISK
The following risk has been recorded:
“There may not be enough participants for the pilot courses to justify the continuation of the project.”
The recommended risk response is to improve the marketing campaign, and a risk budget exists to fund the response.
Here are three risk actions related to this response? Which role (A-F) should be responsible for each action?
Choose only one role for each action. Each role can be used once, more than once, or not at all.

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 2)
Scenario
A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers’ performance and reduce the confusion caused by inadequate internal controls,
outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered:
Do nothing.
Re-engineer selected business functions. Outsource selected business functions.
The feasibility study concluded that there was a case for outsourcing the MFH Information Technology Division and the Facilities Division (maintenance of buildings and grounds). The recommendations were:
One service provider should be contracted to provide the services currently provided by the Information Technology Division and the Facilities Division.
A 10-year service contract should be agreed with the selected service provider.
The feasibility study developed high-level designs of the current organization, processes, systems and operating models, plus an outline Business Case for the required project. The external consultants also made the following recommendations for the management of the project:
Use PRINCE2.
Set up the project with 4 management stages: Stage 1. Standard PRINCE2 initiation activities.
Stage 2. Create detailed designs (future organization, processes, systems and operating models) and the service level agreement between MFH and the future service
provider.
Stage 3. Request and evaluate proposals, select service provider and agree contract.
Stage 4. Transfer equipment and staff, transfer responsibility for service provision and run trial period. Initial estimates indicated that the project would cost £2.5m and take two years to complete.
MFH senior management agreed that there was a case for outsourcing, and accepted the recommendations as a basis for the project. There is an expected saving of £20m over 10 years.
The Outsourcing project has completed the Starting up a Project process and is now in the initiation stage. Because of the strategic importance of the project, the MFH Chief Executive Officer has taken the role of Executive. A PRINCE2-experienced Project Manager has been appointed from within MFH. Staff within the business functions being outsourced will work with the external consultants who conducted the feasibility study to define the detailed designs.
Lines 1 to 6 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 6)
Which of the following statements best describes what a risk owner is?

1. A. Best placed to keep an eye on the risk
2. B. Carry out the response actions to a risk
3. C. Responsible for management, monitoring and control of all aspects of a risk
4. D. Reports to the project manager regularly on the status of a risk

Correct Answer: C

- (Exam Topic 10)
During a work package the Team manager needs to keep the project manager informed, which management product is used for this?

1. A. Highlight report
2. B. Checkpoint Report
3. C. Issue Report
4. D. End Stage Report

Correct Answer: B