- (Exam Topic 9)
Who is responsible for the initial creation of the Configuration Item records?

1. A. Project Manager
2. B. Team Manager
3. C. Project Assurance
4. D. Project Support

Correct Answer: D

- (Exam Topic 12)
MANAGING A STAGE BOUNDARY
The project is approaching the end of stage 3 and the pilot courses have been planned. The project manager is now undertaking the 'managing a stage boundary' process.
Which action should the project manager undertake as part of the 'update the business case' activity?

1. A. Identify the dependencies between the activities required to run the 'delivered pilot courses' during stage 4.
2. B. Revise the overall plan and resources to complete the project, based on actuals from the stage 3 plan.
3. C. Review the performance of the external suppliers who worked on delivery of the 'e-learning course' during stage 3.
4. D. Re-plan when the number of learners using the pilot course, and their increased knowledge, will be measured during stage 4.

Correct Answer: A

- (Exam Topic 4)
Scenario
Additional Information Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
* 1. This document defines the approach to be taken to achieve the required quality levels during the project.
* 2. The Project Board will have overall responsibility for the Quality Management Strategy.
* 3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
* 4. The selected service provider will operate to industry standards for providing outsourced services.
* 5. MFH document standards will be used. Records
* 6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
* 7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
* 8. Approval records for products that require them will be stored in the quality database. Roles and responsibilities
* 9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
* 10. Team Managers will provide details of quality checks that have been carried out.
* 11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
* 12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
The service level agreement looks like any other MFH document.

1. A. Obtain agreement from the Director of Facilities Division to redesign the service level agreement within the remaining +2 days tolerance.
2. B. Raise an issue (off-specification).
3. C. Accept this error as a concession.
4. D. No action required.

Correct Answer: D

- (Exam Topic 6)
Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
There is a major concern over an apparent lack of control of project documentation.
For each concern listed in Column 1, select from Column 2 the configuration management task that could help address the problem. Each selection from Column 2 can be used once, more than once or not at all.


Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 12)
During stage 3, the team manager reports that the work to update the 'corporate quality procedures' has been completed and the product is ready to be delivered.
What should project assurance do next?

1. A. Update the team plan to show that the work package is complete.
2. B. Check the work package and follow the procedure to deliver completed products.
3. C. Verify that all the products to be delivered by the work package are approved.
4. D. Update the stage plan to show the work package as completed.

Correct Answer: C