- (Exam Topic 3)
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar. It has yet to be decided which of the photographers to use.
Using the additional Information provided for this question In the Scenario Booklet, answer the following question.
Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Solution:
Does this meet the goal?
Correct Answer:
A
- (Exam Topic 12)
CONTROLLING A STAGE
During stage 4, an issue was raised by an ABC trainer that the ‘classroom-based training materials’ contained errors, even though they were signed off during stage 3. They had been based on materials from a previous course and still contained references to that course. The impact of this issue is now being assessed.
Here are three actions that were carried out as part of the ‘controlling a stage’ process. During which activity (A-F) should each action happen?
Choose only one activity for each action. Each activity can be used once, more than once, or not at all.
Solution:
Does this meet the goal?
Correct Answer:
A
- (Exam Topic 9)
Which statement is an appropriate entry for the Initiation Stage Plan?
Correct Answer:
B
- (Exam Topic 4)
Scenario
Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
* 1. This document defines the approach to be taken to achieve the required quality levels during the project.
* 2. The Project Board will have overall responsibility for the Quality Management Strategy.
* 3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
* 4. The selected service provider will operate to industry standards for providing outsourced services.
* 5. MFH document standards will be used. Records
* 6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
* 7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
* 8. Approval records for products that require them will be stored in the quality database. Roles and responsibilities
* 9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
* 10. Team Managers will provide details of quality checks that have been carried out.
* 11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
* 12. The Senior User will review the Product Descriptions of the products to be produced by the selected
service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the transferred facilities computer system?
Correct Answer:
C
- (Exam Topic 5)
Scenario
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Plan prerequisites section?
Correct Answer:
AC