- (Exam Topic 2)
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of
£2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
20% discount for all repeat customers - not cost-effective and very short term
A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year
A series of television and press advertisements was too expensive
A direct mail shot to all customers - benefit would be short term
Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Using the Project Scenario and the additional Information provided for this question In the Scenario Booklet, answer the following question.
Which 2 statements should be recorded under the Business options heading?

1. A. Produce a promotional calendar as a free Christmas gift to current and prospective customers.
2. B. Use a professional photographer to create the photographs for the calendar.
3. C. Create the photographs for the calendar internally.
4. D. Outsource the creation of the calendar to a professional marketing company.
5. E. Do nothing.

Correct Answer: AE

- (Exam Topic 7)
What is the purpose of a Product Status Account?

1. A. A set of records that describe information about the project
2. B. A log used to record problems or concerns about products
3. C. An audit or review to compare actual status of products
4. D. A report covering the status about the state of the projects products within

Correct Answer: D

- (Exam Topic 4)
Scenario
Extract from the Project Product Description (with errors)

Which 2 statements apply to the Development skills required section?

1. A. Move entry 13 to Composition because the appointment of the photographer is within the scope of this project.
2. B. Move entry 13 to Derivation because this is a source of information for this project.
3. C. Delete entry 14 because this skill is NOT required within this project.
4. D. Delete entry 15 because this skill is NOT required within this project.
5. E. Add 'Knowledge of Data Protection Act.

Correct Answer: DE

- (Exam Topic 7)
Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What additional risk will this place on the project?

1. A. None because risks associated with the centralization and rationalization of the Facilities Division will be managed by another project.
2. B. These changes will delay stage 3 by three weeks.
3. C. There is only £70k left in the project change budget.
4. D. The reduced value of the contracted services required by the Outsourcing project may result in an insufficient number of proposals being received.

Correct Answer: A

- (Exam Topic 5)
Scenario
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about
current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)

Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).

Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the External dependencies section?

1. A. Delete entry 5 because the new company logo is being delivered by a separate project and will be detailed in the plans for that project.
2. B. Move entry 5 to Plan prerequisites because the new company logo will influence the label designs.
3. C. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
4. D. Delete entry 6 because the customer details were used in stage 2 to create the customer list.
5. E. Delete entry 7 because it should be shown in the Product Description for the label design.

Correct Answer: DE