A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example,Company A will designate technical staff to write and code the requirements and provide a testing team to test the new functionality. The senior director of Company B will require weekly progress updates. The project manager from Company A will create project plans, schedule meetings, and provide meeting minutes.
In the scenario above, what is the role of the technical staff and testing team from Company A?

1. A. Consult
2. B. Inform
3. C. Accountable
4. D. Responsible

Correct Answer: D

What should the business analyst do during the first steps of a project?

1. A. Identify the classes of users and their requirements.
2. B. Align the sponsor expectations along the project goals.
3. C. Evaluate the sources for requirements and prioritize them.
4. D. Identify stakeholders and their interests.

Correct Answer: B

The technology department identified a defect in the company's software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.
Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation"?

1. A. Risk
2. B. Gap
3. C. SWOT
4. D. Cost-benefit

Correct Answer: D

What is one benefit of documenting the change control process?

1. A. Stakeholders understand the difficulty of managing requirements.
2. B. Stakeholders are shielded from how changes are assessed.
3. C. Stakeholders know how to request changes.
4. D. Stakeholders have a schedule of changes to be deployed.

Correct Answer: C

The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met. What could have caused this issue?

1. A. The test engineer has not properly communicated requirements to the team.
2. B. Acceptance criteria for the requirements were not measurable.
3. C. Requirements were not adequately reviewed with the project sponsor.
4. D. Not all stakeholders were involved during requirements elicitation

Correct Answer: B