An agile practitioner notices that team members are disengaged. As a result, the team's velocity has decreased. What should the agile practitioner do to get the team back on track?

1. A. Escalate the issue to the project sponsor.
2. B. Remove stories to increase velocity.
3. C. Hold a standup to address the issue.
4. D. Facilitate a team retrospective.

Correct Answer: C

A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to miss stories for non-generic users.
What agile tools can help the team address these issues?

1. A. Information radiators and wireframes
2. B. Information radiators and story maps
3. C. Process flows and personas
4. D. Personas and extreme characters

Correct Answer: B

A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup.
What should the Scrum Master do?

1. A. Ask the product owner how upper management's comments can be redirected.
2. B. Direct the developer team to ignore the phone calls and emails.
3. C. Ask the product owner to enter the requests into the product backlog as high priority.
4. D. Personally respond to upper management's phone calls and emails.

Correct Answer: A

A new product owner needs to manage the backlog of a high-visibility, fast-moving project that is consuming a considerable amount of time. What should the product owner do?

1. A. Schedule regular meetings with the scrum team to write, groom, and size user stories.
2. B. Focus on stories based on the highest number of story points to first address those items with the highest value.
3. C. Seek regular input from project stakeholders, and reflect this input in the backlog's priorities.
4. D. Schedule in-person, monthly meetings with key stakeholders to review the project's progress.

Correct Answer: C

An event management team is following an agile approach to prepare for an upcoming conference. The regional sales manager, from where the conference is to be held, contacts the team with a number of questions about the company's booth.
What should the team do?

1. A. Inform the sponsor about the regional sales manager's disruptiveness and ask that all questions be diverted to the weekly meetings.
2. B. Stay focused on the current iteration and let the project manager deal with the regional sales manager's questions.
3. C. Invite the regional sales manager to the next iteration review to share the progress.
4. D. Create a risk on the risk register to account for some potentially new requirements from the regional sales manager.

Correct Answer: C