You are the HR Professional for your organization and you're working with the management to define the role of contractors versus employees in your organization. According to the Internal Revenue Service, there are three categories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?

1. A. Financial control
2. B. Locale of work performed
3. C. Behavioral control
4. D. Type of relationship

Correct Answer: B

Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

1. A. Decisions
2. B. Permanent arbitration
3. C. Interest arbitration
4. D. Ad hoc arbitration

Correct Answer: C

Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

1. A. The organization and theemployees share the financial gain
2. B. If goals for improvements are met, employees and managers share the succes
3. C. Managers and employees provide their part of salary for charit
4. D. Employees and management work together for reviewing organizational performanc

Correct Answer: ABD

Martha is the HR Professional for her organization and she's working with her team to complete non-quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share?

1. A. Whole job ranking
2. B. Job slotting
3. C. Factor comparison
4. D. Job classification

Correct Answer: C

Sally is an HR Professional for an organization and she's working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

1. A. These are the same values in human resource
2. B. Efficiency is doing things righ
3. C. Effectiveness is doing the right thing
4. D. Efficiency is being effective when doing thing
5. E. Effectiveness is doing the right things efficientl
6. F. Efficiency is knowing what to d
7. G. Effectiveness is doing what you know you shoul

Correct Answer: B