A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

1. A. Create an Integration Procedure to update contact data with "Chain On Step" enabled and invoke it from all OmniScripts.
2. B. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.
3. C. Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
4. D. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.

Correct Answer: B

A consultant needs to design an OmniScript to capture the following information:
• Select one payment method from a list of options
• Enter the address information with autocomplete
• Enter a phone number
Which OmniScript elements should be used to capture this information?

1. A. Radio, TypeAhead, and Telephone
2. B. Multi-Selec
3. C. Address, and Telephone
4. D. Checkbox, Geolocation, and Number
5. E. Select, TypeAhead, and Number

Correct Answer: A

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
• Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
• Create a case for an account team member to follow up.
• Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'

1. A. Radio Group, Remote Action, and Messaging Action
2. B. Multi-Select, Remote Action, and Email Action
3. C. Radio Group, DataRaptor Post Action, and Email Action
4. D. Edit Block, DataRaptor Post Action, and Messaging Action

Correct Answer: C

How many levels deep can reusable OmniScripts be nested?

1. A. 2
2. B. 5
3. C. Unlimited
4. D. 1

Correct Answer: D

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
• Account information including account name, phone, and website
• Active opportunities related to the account
• Active contracts related to the account
• The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?

1. A. Parent FlexCard with multiple Child and Card Actions
2. B. Parent FlexCard with multiple Child and different Card States
3. C. Parent FlexCard with single Child and multiple Card States
4. D. Parent FlexCard with single Child and Card Actions

Correct Answer: A