- (Exam Topic 1)
A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model. What should a consultant advise them to do to accomplish this in Salesforce?

1. A. Create a report using the NPSP All Contacts report and add a filter to just include clients
2. B. Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
3. C. Create a Campaign, filter a list view for clients and add to Campaig
4. D. Create a report with the type Campaigns with Campaign Members.
5. E. Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.

Correct Answer: D

- (Exam Topic 2)
A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.
Which solution should a consultant recommend?

1. A. Pardot
2. B. Apex
3. C. Workflow
4. D. Flow

Correct Answer: A

- (Exam Topic 2)
Which one do you like?

1. A. Option 3
2. B. Option 2
3. C. Option 1
4. D. Option 4

Correct Answer: C

- (Exam Topic 2)
A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

1. A. 1. Create a list view of Opportunities and filter the list by Total Number of Gift
2. B. 2. Run the list view each month and click the Add to Campaign button.
3. C. 1. Add standard roll-up fields to the Contact record to calculate total number of gift
4. D. 2. Run the report each month filtered by this roll-up and click the Add to Campaign button.
5. E. 1. Create a Contact report and filter by Total Number of Gift
6. F. 2. Run the report each month and click the Add to Campaign button.
7. G. 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteri
8. H. 2. Run the report each month and click the Add to Campaign button.

Correct Answer: D

- (Exam Topic 2)
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.
Which training resource should the consultant recommend?

1. A. Trailblazer Community Dashboard
2. B. Salesforce Help and Training
3. C. Trail Tracker by Trailhead
4. D. AppExchange Report

Correct Answer: C