- (Exam Topic 2)
A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?

1. A. Engagement Plans
2. B. Cases
3. C. Deliverables
4. D. Tasks and Events

Correct Answer: C
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit-success-pack-administration-basics/understa

- (Exam Topic 2)
A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.
How should a consultant track the volunteer's relationship with Universal Containers?

1. A. Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.
2. B. Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.
3. C. Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.
4. D. Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.

Correct Answer: B

- (Exam Topic 2)
A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.
What should the consultant advise to meet this requirement?

1. A. Create a list view on Contacts showing Volunteer Skills and Volunteer Availabilit
2. B. Add a filter for landscaping skills and sort thelist to find volunteers who are available at the given time.
3. C. Click the the Volunteers Wizard and enter landscaping skills in the search bo
4. D. Click search and filter the results by entering the desired Volunteer Availabilit
5. E. Select an available volunteer.
6. F. Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired value
7. G. Click search and select an available volunteer.
8. H. Create a report with the report type of Contacts with Volunteer Hours and Volunteer Job
9. I. Filter the Jobs by landscaping andVolunteer Availability for the given tim
10. J. Select an available volunteer.

Correct Answer: C

- (Exam Topic 2)
A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.
What is the outcome when a system admin attempts to delete this Household Account record?

1. A. Since Closed/Won donations are associated with the Account record, an error message displays.
2. B. The Household Account record and its standard related records are deleted.
3. C. Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.
4. D. The Household Account record and its standard related records remain.

Correct Answer: A

- (Exam Topic 2)
A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The
organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled. Which type of data is available for reporting using Salesforce reports?

1. A. MobileConnect Message details
2. B. Journey Builder Activity details
3. C. Interaction Studio Impression details
4. D. Email Studio Send details

Correct Answer: D