- (Exam Topic 2)
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?

1. A. Create a Program Engagement record and select each family's Household Account.
2. B. Create a Program Cohort record for each family and select the Program on the record.
3. C. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
4. D. Create a Program Engagement record and select the head of each family's household for the Contact.

Correct Answer: A

- (Exam Topic 1)
A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available. The gift officer wants to add donors to a Campaign from a report. What should the consultant recommend?

1. A. Export the Opportunity report results and import the list of donors as Campaign Members using the Data Import Wizard
2. B. Create a joined report with Opportunities and Campaigns
3. C. Create a report type that includes Contacts such as the Opportunities with Contact Roles report type
4. D. Go to Setup and add the "Add to Campaign" button to the report type

Correct Answer: C

- (Exam Topic 1)
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?

1. A. Create a picklist field that will display the categories based on the Total Gifts This Year field.B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field.
2. B. Set up NPSP Levels for the categories based on Total Gifts This Year.
3. C. Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.

Correct Answer: C

- (Exam Topic 2)
A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.
Which feature should the consultant configure to record the donor's campaign response?

1. A. Custonwable Rollups
2. B. Automatic Campaign Member Management
3. C. Sales Process
4. D. Customizable Campaign Influence

Correct Answer: B
https://trailhead.salesforce.com/en/content/learn/modules/campaign-management-with-nonprofit-success-pack/m

- (Exam Topic 2)
A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.
Which solution should the consultant recommend?

1. A. Salesforce Connect
2. B. Salesforce Reports & Dashboards
3. C. External Objects
4. D. CRM Analytics

Correct Answer: D