- (Exam Topic 3)

You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBC). A user named User1 is configured as shown in the following exhibit.
User1 reports that when an external caller attempts to call the phone number of User1, the external caller receives an error message.
User1 can make outbound calls, but no caller ID appears.
Which two commands should you run to resolve the issues? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A)

B)

C)

D)

E)

1. A. Option A
2. B. Option B
3. C. Option C
4. D. Option D
5. E. Option E

Correct Answer: CD

- (Exam Topic 3)
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC). Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?

1. A. The online PSTN gateway is disabled.
2. B. An SBC certificate is expired.
3. C. An external DNS entry is missing from the FQDN of the SBC.
4. D. The phone numbers of the users are defined by running the New-csTeamsUnassignedNuirtoer Treatment cmdlet.

Correct Answer: A
Issues that affect outbound direct routing calls
You might experience various issues when you use Direct Routing to make outbound calls from a Microsoft Teams client to a Session Border Controller (SBC). These issues include the following:
An incorrect caller ID is displayed to the call recipient. A connection to the SBC is not established.
Some users in a tenant are unable to make calls. No users in a tenant are able to make calls.
No users are able to make calls
If none of the users are able to make calls, the calls are probably not reaching the SBC. Check for one of the following causes.
Cause 1
Teams has a disabled gateway. Resolution 1
Use the Microsoft Teams admin center to make sure that the gateway that's used by Teams is available and enabled.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/issues-with-outboun

- (Exam Topic 1)
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Solution:
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 1)
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

1. A. From the Microsoft Teams admin center, assign a voice routing policy to the users.
2. B. From the Microsoft 365 admin center, modify the office phone numbers of the users.
3. C. From the Microsoft Teams admin center, modify the dial-out settings of the users.
4. D. From the Microsoft Teams admin center, assign the phone numbers to the users.
5. E. From the Microsoft Teams admin center, order five user numbers.
6. F. From the Microsoft 36S admin center, create a support ticket to request five phone numbers.
7. G. From the Microsoft Teams admin center, assign a calling policy to the users.

Correct Answer: ACE
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users

- (Exam Topic 3)
You have a Microsoft Teams Phone deployment.
You need to provide two users with the ability to share a single phone number for inbound and outbound calling.
What are two ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

1. A. call queues
2. B. call forwarding
3. C. group call pickup
4. D. call delegation
5. E. call park

Correct Answer: AC
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup