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QUESTION 16

A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer. Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Correct Answer: AC
Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-skills-proficiency

QUESTION 17

You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office. You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Correct Answer: CD
Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/view-resource-utilization

QUESTION 18

A potential customer delays their decision to commit to a big multi-year contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?

Correct Answer: D
Reference: https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity-history-of -a-customer-or-opportunity

QUESTION 19

HOTSPOT
A company has implemented Dynamics 365 Marketing.
You need to implement apps to meet the company’s business requirements.
Which app should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
MB-910 dumps exhibit
Solution:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen- integration

Does this meet the goal?

Correct Answer: A