- (Exam Topic 2)
What should a release policy include?

1. A. The process owner and process manager for each type of release
2. B. The roles and responsibilities for incident and problem resolution
3. C. The naming convention and expected frequency of each type of release
4. D. The naming convention for all configuration items (CI) recorded in the configuration management system(CMS)

Correct Answer: C

- (Exam Topic 3)
An organization asks a stakeholder to review a planned change. Which guiding principle does this demonstrate?

1. A. Collaborate and promote visibility
2. B. Start where you are
3. C. Focus on value
4. D. Keep it simple and practical

Correct Answer: A

- (Exam Topic 2)
Where should all master copies of controlled software and documentation be stored?

1. A. In the definitive capacity library
2. B. In the definitive media library
3. C. In the definitive security library
4. D. In the definitive production library

Correct Answer: B

- (Exam Topic 2)
Which is an important principle of communication in service operation?

1. A. Information should always be communicated
2. B. It has an intended purpose or a resultant action D18912E1457D5D1DDCBD40AB3BF70D5D
3. C. Meetings are always the best method of communication
4. D. It is stored in the configuration management system

Correct Answer: B

- (Exam Topic 4)
What is included in the purpose of the 'release management' practice?

1. A. Authorizing changes to proceed
2. B. Making new features available for use
3. C. Moving new software to live environments
4. D. Ensuring information about services is available

Correct Answer: B
The purpose of the release management practice is to make new and changed services and features available for use.
Release: A version of a service or other configuration item, or a collection of configuration items, that is made available for use.
https://wiki.process-symphony.com.au/framework/lifecycle/process/release-management-itil-4/