SPC Charts are used extensively in different business and decision-making environments.
In this example a vendor is being selected based on speed of delivery. Which of the conclusions would help you pick a vendor for your needs regarding lead-time of delivery from your vendors?(Note:There are 4 correct answers).

1. A. Vendor A with a much shorter lead time in delivery
2. B. Vendor B as it has a better consistency (lower variance) on lead time
3. C. Vendor B since Vendor A shows a situation out of control as shown in red
4. D. Vendor B since the Control Limits are much narrower than Vendor A
5. E. Vendor B has higher lead time, but a process with much narrower Control Limits

Correct Answer: BCDE

Two of the key deliverables for the Measure Phase are a robust description of the process and its flow and an assessment of the Management System.

1. A. True
2. B. False

Correct Answer: B

A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered ______.

1. A. Soft Savings
2. B. COPQ efficiency
3. C. Median Savings
4. D. Hard Savings

Correct Answer: D

Which statement is NOT correct about the Fitted Line Plot shown here?

1. A. The independent variable is the reactant
2. B. If the reactant was 6 units, with 95 % confidence we would expect a minimum yield of 100 units
3. C. With at least 95% confidence, we can expect less than 10 units of Yield when the reactant is at a value of 1
4. D. A reactant value between 2 and 4 units yields around 20 to 40
5. E. When the reactant increases, the expected yield would increase

Correct Answer: D

Kanban establishes a means of monitoring production, conveyance and delivery information such that efficient flow is established. The method used by Kanban is to require a ______ before anything moves.

1. A. Sign-off
2. B. Signal
3. C. Bell to ring
4. D. Work order

Correct Answer: B