Thebest use of Canvas apps is to:

1. A. Render custom widgets on Chatter feeds
2. B. All of these
3. C. Display third-party apps in Salesforce
4. D. Display real estate photos in Salesforce for house listings

Correct Answer: B

Which Heroku runtimes provide keystroke logging?

1. A. The Common Runtime, Private Spaces, and Shield Private Spaces
2. B. Private Spaces and Shield Private Spaces
3. C. Shield Private Spaces only
4. D. Keystroke logging is not available on Heroku

Correct Answer: B

Universal Containers has an app deployed on Heroku that is now required to handle high-volume message processing. What should an Architect recommend to fulfill this new requirement?

1. A. Create a custom buildpack
2. B. Configure a Heroku button
3. C. Provision an Apache Kafka onHeroku add-on
4. D. Add Heroku Redis

Correct Answer: C
- https://www.heroku.com/tech-sessions/get-started-with-apache-kafka

Upon arrival for a Service Appointment, theField Service Technician reports that a team of people is required to resolve the issue.
How can the Dispatcher ensure that the required staff is assigned to the project?

1. A. Assign the existing Service Appointment to a Crew.
2. B. Assign the existing WorkOrder to each staff member
3. C. Create a new Service Appointment and assign a Crew.
4. D. Assign the existing Work Order to a Crew.

Correct Answer: C

Universal Containers would like toenforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.
Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)

1. A. Create a Process to call a Flow that completes the Milestone when the Wrap Up is complete.
2. B. Create a Workflow toclose the Milestone when the Wrap Up is complete
3. C. Create a Milestone which has entry criteria (or Status = Technician Wrap Up.
4. D. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up
5. E. Create custom fields to capture that the Wrap Up Activities have been completed.

Correct Answer: BCD