How many days does the report exist after you run it?

1. A. 60
2. B. 70
3. C. 80
4. D. 90

Correct Answer: A

Which of the following report is used to measure the time an agent spent not responding to alerting interactions and idle?

1. A. Agent Metrics Report
2. B. Agent Activity Summary Report
3. C. Agent Login-Logout Details Report
4. D. Agent Quality Details Report

Correct Answer: B

Which view displays current metrics and information about the queues if you have a membership?

1. A. Queues Activity
2. B. Queues Performance
3. C. My Queues Activity
4. D. Queues

Correct Answer: A

What is the time interval for tracking metrics in Genesys Cloud?

1. A. 20 mins
2. B. 30 mins
3. C. 40 mins
4. D. 10 mins

Correct Answer: B

What will happen if too many reports run at the same time?

1. A. Reports run successfully
2. B. Reports will fail to run
3. C. Partial Reports will run

Correct Answer: B