Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.
Which two permission sets should give a user access to the Crew Management tool? Choose ? answers

1. A. FSL Agent Permissions
2. B. FSL Dispatcher Permissions
3. C. FSL Admin Permissions
4. D. FSL Resource Permissions

Correct Answer: BC

A Technician at Universal Containers (UC) is responsible for servicing multiple Assets at a customer site during a single visit. UC wants to minimize impact for the customer and consolidate work for its Technician.
What should the Consultant recommend to meet this requirement?

1. A. Create and schedule independent Work Orders for each Asset, each with a Service Appointment.
2. B. Create and schedule a Service Appointment with a single Work Order with Work Order Line Items for each Asset.
3. C. Create designated Time Slots to ensure appropriate time is held to accommodate these types of visits.
4. D. Create a single Work Order with Work Order Line Items for each Asset, each with a Service Appointment.

Correct Answer: B

A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians? Choose 2 answers

1. A. Reshuffle
2. B. Group Nearby
3. C. Resource Schedule Optimization
4. D. In-day Optimization

Correct Answer: AB

Which two scenarios are fully supported by Maintenance Plans? Choose 2? answers

1. A. Appointments on the first Tuesday of the month
2. B. Site inspections during the first week of the "year
3. C. Quarterly sales visits to a customer
4. D. Weekly recurring appointments at 8:00 AM

Correct Answer: AD

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control the number of Service Appointments that are pushed to the Technician.
What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

1. A. Build a Workflow Rule.
2. B. Create an Apex Trigger.
3. C. Enable Drip feed Dispatch.
4. D. Configure an Auto Dispatch Scheduled Job.

Correct Answer: C