- (Topic 3)
Escalation Rules and Auto-Response Rules are available only for cases.

1. A. True
2. B. False

Correct Answer: B

- (Topic 1)
Which feature establishes the baseline level of access a user has to records they do not own?

1. A. Roles
2. B. Organization-wide defaults
3. C. Profiles
4. D. Sharing Rules

Correct Answer: B

- (Topic 4)
A single Sales Process can be assigned to multiple opportunity record types.

1. A. True
2. B. False

Correct Answer: A

- (Topic 1)
When creating technical positions, the hiring manager must fill out the certification requirements for the position. When creating non-technical positions, such as positions in Sales & Finance, the certification fields are not required and therefore must not be visible. Which tool would you use to meet the requirements?

1. A. Record types
2. B. Field-level security
3. C. Page Layouts
4. D. Page Layouts with Record Types

Correct Answer: D

CORRECT TEXT - (Topic 4)
What is running user in a dashboard?
Solution:
Reports have only 'Reports Folder' to decide who can view the reports in that folder. Dashboards have 'Dashboard Folder' as well as 'Running User' to decide who can view the dashboards in that 'Dashboard Folder'. Each dashboard has a running user, whose security settings determine which data to display in a dashboard. To select the running user for a dashboard: 1.Edit a dashboard. 2.In the View dashboard as field, enter a running user. Enter “*” to see all available

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A