The Cloud Kicks admin is getting ready to release a record-triggered flow that auto-generates Renewal Opportunity Order Line Items once an Opportunity is Closed/Won for a sales team user story.
During user acceptance testing, what should the business analyst do to ensure the solution fulfills the needs of the sales team?

1. A. Draft a list of test cases and scripts and choose "Run flow as another user'' to debug the flow as a sales team user to identify and fix bugs.
2. B. Choose subject matter experts as testers and prepare a sandbox with quality test data, test cases, andscripts that match real-world scenarios.
3. C. Collaborate with the admin and a power user to test the flow for scalability, robustness, and maintainability in a sandbox.

Correct Answer: A

Universal Containers (UC) is wording with an implementation partner to help it optimize Salesforce. A new business analyst (BA) from the partner was introduced to UC stakeholders a few weeks into the project The BA is getting to know each of the stakeholders by their roles and contributions. However, the BA had one misstep and is slightly embarrassed.
What should the BA do to build trust with the stakeholders?

1. A. Be vulnerable and own their mistake.
2. B. Promise to work harder to avoid other mistakes.
3. C. Ask their supervisor for help immediately.

Correct Answer: A

Sales managers at Northern Trail Outfitters (NTO) have received feedback from sales reps that record pages are slow and often take longer to load when using the app on the phone. The business analyst (BA) has been asked to evaluate NTO’s org to find out which pages are the slowest to load when using the app on the phone.
What is the first step the BA should take to help resolve the issue?

1. A. Create a new page layout for the phone.
2. B. Use performance analyzer to view the assessment.
3. C. Confirm steps to reproduce the issue.

Correct Answer: B

Northern Trail Outfitters (NTO) wants to discuss an enhancement to Campaigns with the engineering, marketing, and sales teams. The changes involve detailed integration between systems that will be used by WTO's customers. The business analyst (BA) needs to complete the org impact analysis.
Which reference should the BA consult to understand the integration pattern?

1. A. Salesforce Solution Kits
2. B. Solution Architecture Diagram
3. C. Business Requirements Document

Correct Answer: B

A business analyst (BA) at Northern Trail Outfitters has been asked to prepare documentation including acceptance criteria and definition of done for a Heroku project.
Which way should the BA approach creation of this documentation?

1. A. Include the personal perspective for acceptance criteria and the overall perspective for definition of done.
2. B. Create one consolidated set of documentation as the two terms are synonymous and used interchangeably.
3. C. Include the overall perspective for acceptance criteria and the persona's perspective for definition of done.

Correct Answer: A