The scrum team working on Salesforce projects at Northern Trail Outfitters plans to review the current build with stakeholders to gather feedback. The business analyst will facilitate the meeting.
Which type of meeting should be held?

1. A. Retrospective
2. B. Daily stand-up
3. C. Sprint review

Correct Answer: C

The business analyst (0A) at Universal Containers has met with stakeholders and is using the waterfall methodology to capture requirements for Sales Cloud enhancements for a future product release.
What is the next step for the BA to take before build can begin?

1. A. Define the minimal viable product.
2. B. Get approval and signoff on the requirements.
3. C. Schedule sprint planning meetings.

Correct Answer: B

Universal Container (UC) is implementing Sales Cloud. The business analyst (BA) assigned to the project wants to the project wants to become a trusted advisor to UC stakeholders.
What are some communication best practices a BA should follow to help achieve this goal? What are some communication best practices a BA should follow to help achieve this goal?

1. A. Ask each project team member to complete a survey, create a project plan, and delegate roles and responsibilities to stakeholders.
2. B. Outline previous project experience, record and take notes for every meeting, and limit communication to weekly updates.
3. C. Ask questions and document the answers, make suggestions based on previous project success, and provide a meeting agenda period to each session>

Correct Answer: C

The business analyst at Cloud Kicks is beginning to write user stories for its Salesforce implementation. Which three components should-be included when writing a user story?

1. A. Who, what, why
2. B. When, where, why
3. C. Who, when, why

Correct Answer: A

The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discount is greater than 20%. They will decline any contracts with a discount that is greater than 25%, but they want visibility into other highly discounted contracts.
Which acceptance criteria is the most effective for this scenario?

1. A. A sales manager wants to be notified when a contract has been submitted with a discount greater than 20% so the manager can approve or decline a discounted price.
2. B. Users in a sales manager role should have access to a button on contracts to click to approve or decline a contract with a discounted price of 2G% or more.
3. C. A sales manager wants to be able to approve contracts with a large discount and they need a validation rule related to contract discounts greater than 25%

Correct Answer: A