Universal Containers (UC) has chosen to implement Sales Cloud and Service Cloud to increase revenue and remove bottlenecks in its current processes. A business analyst (BA) is tasked with diagramming business processes.
What should the BA do to successfully meet governance requirements to identify the business purpose?

1. A. Use UC's existing terminology.
2. B. Adhere to agreed upon mapping standards.
3. C. Identify resources engaged in each step.

Correct Answer: B

What is the storage of the Developer Pro Sandbox?

1. A. 300MB
2. B. 200MB
3. C. 2GB
4. D. 1GB

Correct Answer: D

The project team is building a Sales Cloud implementation. The business analyst (BA) wants to make sure the solution meets the needs of the business. The BA needs to identify where user testing should occur and who should participate.
Which approach should the BA follow?

1. A. Create a scratch org and give the development team access to it.
2. B. Create a partial sandbox and give the VP of sales access to it.
3. C. Create a full copy sandbox and give power users access to it

Correct Answer: C

A business analyst JBA) for Northern Trail Outfitters (NTO) is reviewing the business backlog and determines that many of the requirements would require custom code that is expensive and hard to maintain. The BA knows that the backlog should be prioritized by people who have knowledge of the features and functionary of the Salesforce Platform.
Who should own the process of prioritizing the business backlog?

1. A. The third-party implementation team, with support from the internal technology teams affected by the project who understand NTO's vision and strategy
2. B. The business teams affected, with support from the internal technology teams who understand ways to maximize Salesforce’s declarative features
3. C. The project manager, with support from the third-party implementation and business teams who understand both platform and business priorities.

Correct Answer: B

The lead business analyst (BA) at Cloud Kicks is putting together user Stories for the new sales process that will be implemented in Sales Cloud. The lead BA is advising junior BAS on how to construct a user story. What should the lead BA tell the junior BAs to include in a user story?

1. A. Include the V2MOM structure
2. B. Include who, What, and why
3. C. Include technical details

Correct Answer: B