- (Topic 3)
What are examples of UI Actions relating to forms?
Choose 3 answers

1. A. Form Context Menu
2. B. Form View
3. C. Form Buttons
4. D. Form Links.
5. E. Form Columns

Correct Answer: ACD

- (Topic 1)
Which one of the following statements applies to a set of fields when they are coalesced during an import?

1. A. If a match is found using the coalesce fields, the existing record is updated with the information being imported
2. B. If a match is not found using the coalesce fields, the system does not create a Transform Map
3. C. If a match is found using the coalesce fields, the system creates a new record
4. D. If a match is not found using the coalesce fields, the existing record is updated with the information being imported

Correct Answer: A

- (Topic 2)
What are the three components of a filter condition?

1. A. Fiel
2. B. Operator and Value
3. C. Conditio
4. D. Operator, and Value
5. E. Field, Condition, and Value
6. F. Variable, Field, and Value

Correct Answer: A

- (Topic 3)
Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Department: HR
* Groups: ACME Manager
* Match All: Yes
In this example, what users would have access to this knowledge base?

1. A. Members of the ACME manager group, who are also members of HR Department and part of the ACME North America
2. B. Employees of ACME North America, who are members of HR Department or the ACME Manager group
3. C. Users which are members of either ACME North America, or HR Department, or ACME Manager Group
4. D. Member of the ACME Manager group, and HR department, regardless of geography

Correct Answer: A

- (Topic 3)
Which feature ensures data consistency white importing data using import sets and web services?

1. A. Client Script
2. B. Ul Policy
3. C. Data Policy
4. D. CSDM
5. E. Business Rule

Correct Answer: C
Data policies are used to define rules that govern the creation, modification, and deletion of data in ServiceNow. These policies can be used to ensure data consistency by enforcing data quality standards and preventing invalid or inaccurate data from being imported.
References:
✑ ServiceNow Product Documentation: Data policies overview - https://docs.servicenow.com/bundle/vancouver-platform-
administration/page/administer/field-administration/concept/c_DataPolicy.html