- (Exam Topic 3)
On the Cl Dependency View, what enables you to trace from an infrastructure item, like a Server, to the Services that are dependent on that Server?

1. A. Service Tracer
2. B. Automapping Utility
3. C. Relationships
4. D. Transform Map

Correct Answer: C

- (Exam Topic 1)
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

1. A. They direct the user to a record producer
2. B. They direct the user to a catalog property
3. C. They direct the user to a catalog UI policy
4. D. They direct the user to a catalog client script

Correct Answer: A

- (Exam Topic 2)
What is a role in ServiceNow?

1. A. A role is one record m the Role [sys_user_role] table
2. B. A role is one record in the Role Iuser_sys_role] table
3. C. A role is a persona used In Live Feed Chat
4. D. A role Is a set of modules for a particular application

Correct Answer: A

- (Exam Topic 2)
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

1. A. Specify the Dept_Mgr role on the catalog content block
2. B. Add the Department Manager group to the catalog item’s user criteria
3. C. Add the Department Manager group to the catalog item’s ACL
4. D. Only publish the item in the HR service catalog
5. E. Use a Dept_Mgr ACL on the HR service catalog

Correct Answer: C

- (Exam Topic 3)
Which type of scripts nun in the browser?

1. A. Script include Scripts
2. B. Business Rule Scripts
3. C. Access Contra! Scripts
4. D. Ul Policies and Client Scripts

Correct Answer: D