- (Exam Topic 3)
On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

1. A. Can Read
2. B. Can Write
3. C. Can Contribute
4. D. Can Author
5. E. Cannot Author

Correct Answer: C

- (Exam Topic 3)
What is the name of the string that display filter criteria?

1. A. Topic
2. B. Choice
3. C. Breadcrump
4. D. Menu

Correct Answer: C

- (Exam Topic 2)
How do you make a list filter available to everyone?

1. A. Make active, set visibility, and save
2. B. Assign a name, set visibility, and save
3. C. Assign a group, set visibility, and save
4. D. Make active, assign a name, and save

Correct Answer: B

- (Exam Topic 1)
Which one of the following statements is true about Column Context Menus?

1. A. It displays actions such as creating quick reports, configuring the list, and exporting data
2. B. It displays actions related to filtering options, assigning tags, and search
3. C. It displays actions related to viewing and filtering the entire list
4. D. It displays actions such as view form, view related task, and add relationship

Correct Answer: A

- (Exam Topic 3)
Which ServiceNow capability allows you to provide knowledge articles, via a conversational messaging interface?

1. A. Agent Assist
2. B. Virtual Agent
3. C. Now Messenger
4. D. Connect Agent

Correct Answer: B
Reference:
https://docs.servicenow.com/bundle/rome-release-notes/page/release-notes/analytics-intelligence-reporting/virtu