- (Exam Topic 3)
What type of field has a drop down list, from which you can pick from pre-defined options?

1. A. Choice
2. B. Picker
3. C. Drop down
4. D. Option

Correct Answer: A
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538947

- (Exam Topic 2)
Where in Flow Designer can users access information about actions that are added to the flow?

1. A. Virtual Agent Help
2. B. Local Action Help
3. C. Help Panel
4. D. Flow Assistant

Correct Answer: C

- (Exam Topic 1)
What is the difference between UI Policy and UI Action?

1. A. UI Action can make fields read-only, mandatory, or hidde
2. B. while UI Policy can make a save button visible for appropriate users.
3. C. UI Policy can make fields read-only, mandatory, or hidde
4. D. while UI Action can make a save button visible for appropriate users.

Correct Answer: B

- (Exam Topic 1)
Which are valid Service Now User Authentication Methods? (Choose three.)

1. A. XML feed
2. B. Local database
3. C. LDAP
4. D. SSO
5. E. FTP authentication

Correct Answer: BCD

- (Exam Topic 3)
That access does a user need to be able to import articles to a knowledge base?

1. A. sn_knowledge_import
2. B. sn_knowledge contribute
3. C. Can contribute
4. D. Can import

Correct Answer: C