- (Exam Topic 3)
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers

1. A. Right click on Priority and select Configure Dictionary
2. B. Right click on Priority and select Configure Display Settings
3. C. Right click on Priority and select Configure Label
4. D. Right click on Priority and select Configure Column

Correct Answer: AC

- (Exam Topic 1)
Record numbers have to be manually incremented

1. A. True
2. B. False

Correct Answer: B

- (Exam Topic 3)
What does Natural Language Query allow you to do on a list?

1. A. Automatically select a filter, based on keywords
2. B. Filter list by typing in a phrase
3. C. Predict the filter desired by the user
4. D. Speak to the condition builder
5. E. Set list filter, using audible commands

Correct Answer: A

- (Exam Topic 3)
What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

1. A. Group members can choose their tasks from My Groups Work
2. B. Groups can assign tasks to users based on on-call schedules
3. C. Site support members can pick tasks, based on Location
4. D. Groups can assign tasks to users based on skills
5. E. Group members can avoid tasks, which are nearing SLA breach
6. F. Groups can assign tasks to users based on availability

Correct Answer: BCDF

- (Exam Topic 3)
What are examples of Core tables in the ServiceNow platform?

1. A. Configuration, Connect, Chat
2. B. Team, Party, Awards
3. C. User, Task, Incident
4. D. Work, Caller, Timecard

Correct Answer: C
Reference: https://www.basicoservicenowlearning.in/2019/12/create-table-in-servicenow.html