Universal Containers uses a custom object named “Analysis”, which is the child in a master-detail relationship with the Opportunity object. Sales teams use this object to create requests for supporting research. Sales teams use the Salesforce Mobile App and want to easily create new Analysis records from their phones. What should a consultant recommend to meet this requirement?

1. A. Create a Visualforce page.
2. B. Create an Action.
3. C. Create a related list button.
4. D. Create a custom object tab.

Correct Answer: D

Universal Containers has set up a sales process that requires opportunities to have associated product line items before moving to the negotiation stage.
Which two solutions should a consultant recommend to meet this requirement? Choose two answers.

1. A. Configure a validation rule that tests the Has Line Item and Stage fields for the correct condition.
2. B. Configure the opportunity record types to enforce product line item entry before selecting the negotiation stage.
3. C. Ensure that all sales representatives have access to at least one PriceBook when creating product lines.
4. D. Define a workflow rule that automatically defaults to a PriceBook and product line item when selecting the negotiation stage.

Correct Answer: AC

Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products.
Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them?
Choose two answers.

1. A. Use a validation rule on opportunity products to prevent them from adding products marked as required certification if they are NOT certified.
2. B. Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.
3. C. Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
4. D. Use a separate price book for the products requiring certification and only share the price book to users who are certified.

Correct Answer: AD

Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to help product managers engage in sales deals? Choose two answers.

1. A. Create a Chatter group to share product information with the sales team, product managers, and customers.
2. B. Use Process Builder to create a chatter post.
3. C. Use an assignment to notify product managers when opportunities are updated.
4. D. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.

Correct Answer: AB

Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud. What should a consultant recommend to ensure a successful implementation?

1. A. Review the current system with all levels of users to understand their requirements.
2. B. Review the current system with executive management to understand their requirements.
3. C. Review the current system with IT management to understand their requirements.
4. D. Review the current system and configure Sales Cloud to work in the same way.

Correct Answer: A