- (Topic 2)
In Quality Function Deployment, "competitive evaluation" refers to:

1. A. analyzing current financial health.
2. B. considering global market potential.
3. C. ranking industry rivals' position.
4. D. comparing perceived product quality.

Correct Answer: D

- (Topic 1)
Which of the following factors is included in cost of goods sold?

1. A. Revenue
2. B. General and administrative expenses
3. C. Overhead
4. D. Standard cost

Correct Answer: C

- (Topic 3)
The question below is based on the following illustration of product parts:

Which of the following items are components?

1. A. Y and Z only
2. B. 1, 2, and 3 only
3. C. Y, Z, 1, 2, and 3 only
4. D. X, Y, Z, 1, 2, and 3

Correct Answer: C