Identify the missing word in the following sentence.
One of the benefits of the COBIT 5 capability assessment model is improved reliability and [ ? ] of process capability assessment activities and evaluations.

1. A. Enablement
2. B. Repeatability
3. C. Effectiveness
4. D. Integrity

Correct Answer: B

Which of the following is CRITICAL to ensuring I&T-related decisions are aligned with the enterprise’s strategies and objectives?

1. A. Assurance on controls is obtained from independent IT auditors
2. B. Technology and innovation processes are overseen by the board
3. C. Compliance with legal, contractual and regulatory requirements is confirmed

Correct Answer: B

Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?

1. A. Perform a process risk assessment
2. B. Calculate return on investment (ROI)
3. C. Conduct a capabilities assessment

Correct Answer: A

In what order does the Management of Enterprise IT occur in the IT 5 Process Reference Model?

1. A. Build, Run, Plan, Monitor
2. B. Evaluate, Direct, Monitor
3. C. Monitor, Evaluate, Direct
4. D. Plan, Build, Run, Monitor

Correct Answer: B

Identify the missing word in the following sentence.
Governance is about [?] and deciding amongst different stakeholders" value interests.

1. A. Transforming
2. B. Selecting
3. C. Supporting
4. D. Negotiating

Correct Answer: D