What must be delivered within the life cycle of a policy?

1. A. A navigation structure for guidance
2. B. Detailed process activities
3. C. Achievement of the defined goals
4. D. Confirmation that practices have been applied

Correct Answer: C

What enabler describes the key decision-making entities in an organization?

1. A. Organizational structures
2. B. Processes
3. C. People, skills and competencies
4. D. Principles, policies and frameworks

Correct Answer: A

Which process domain is the MOST suitable for skills such as Project management and Capacity management?

1. A. Monitor, Evaluate and Assess (MEA)
2. B. Deliver, Service and Support (DSS)
3. C. Build, Acquire and implement (BAI)
4. D. Align, Plan and Organize (APO)

Correct Answer: C

What is a collection of practices influenced by the enterprise's policies and procedures that takes input from a number of sources, manipulates the inputs and produces outputs known as?

1. A. Process
2. B. Intrinsic goals
3. C. Enterprise goals
4. D. Dimensions

Correct Answer: A

What is the purpose of the IT self-assessment guide?

1. A. To provide a description of the life cycle for governance and management of enterprise IT.
2. B. To provide in detail how to undertake a process assessment.
3. C. To provide a less rigorous approach for process assessment.
4. D. To combine 5 process with IS0 15504 for a robust assessment approach.

Correct Answer: C