When two Inputs have an impact on the Output together yet seem to have no or little impact on their own this is called a/an __________.

1. A. Interaction
2. B. Oddity
3. C. Coincidence
4. D. Impossibility

Correct Answer: A

The use of Kanbans work best with pull systems for determining the timing of which products or services are produced.

1. A. True
2. B. False

Correct Answer: A

Which of these statements describe an undesirable situation when implementing SPC? (Note: There are 2 correct answers).

1. A. The lower Control Limit for the R chart is equal to zero
2. B. The Control Limits are wider than the customer specification limits
3. C. A process is in Statistical Control before implementation of SPC
4. D. Attempt to use SPC for tracking transaction times at a warehouse
5. E. Indication of the specification limits on the Control Chart

Correct Answer: BE

When creating a Cause and Effect Diagram the team needs to continually broaden their view as well as drill down until they identify all the potential __________ impacting their process.

1. A. Line operators
2. B. Root Causes
3. C. Inventory issues
4. D. Customer requests

Correct Answer: B

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ’s which stands for __________.

1. A. Cost of the quantity
2. B. Conscious thought qualities
3. C. Conspicuous time quandaries
4. D. Critical-to-quality

Correct Answer: D