Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?

1. A. On the Cart Layout, Columns tab, unselect Quantity column
2. B. On the Catalog Item, Columns tab, unselect Quantity column
3. C. On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted
4. D. On the Catalog, Advanced View, unselect Use cart layout, select No quantity
5. E. On the Catalog Item, Cart Layout Related List, set the Quantity record to Inactive

Correct Answer: C

Which role would give you access to the CI Class Manager?

1. A. ecmdb_admin Most Voted
2. B. ecmdb
3. C. class_manager
4. D. sn_class_manager

Correct Answer: A

What would you use to create Incident records based on email sent by users or systems?

1. A. Transform Map
2. B. Record Producer
3. C. Inbound Flow Action
4. D. Data Collection Job

Correct Answer: C

The ability to authorize requests is enabled using a role which requires a user license. What is this role?

1. A. sn_approval_write
2. B. sc_approver
3. C. approver
4. D. approver_user

Correct Answer: D

On a request form, the requester needs to indicate when they need to receive the item. What Variable type would you use for this information?

1. A. Duration
2. B. Due Date
3. C. Date Picker
4. D. Date

Correct Answer: C