Which of the following is the MOST important attribute of an information steward?

1. A. The information steward manages the systems that process the relevant data.
2. B. The information steward has expertise in managing data quality systems.
3. C. The information steward is closely aligned with the business function.
4. D. The information steward is part of the information architecture group.

Correct Answer: A

Which of the following should be the PRIMARY consideration for an enterprise when prioritizing IT projects?

1. A. Technical capability of the enterprise to execute the projects
2. B. Process owner expectations based on operational benefits
3. C. Results of IT performance benchmarks against competitors
4. D. Impact on the business due to expected project outcomes

Correct Answer: D

When implementing an IT governance framework, which of the following would BEST ensure acceptance of the framework?

1. A. Factoring in the effects of enterprise culture
2. B. Using subject matter experts
3. C. Using industry-accepted practices
4. D. Complying with regulatory requirements

Correct Answer: A

Acceptance of an enterprise's newly implemented IT governance initiatives has been resisted by a functional group requesting more autonomy over technology choices. Which of the following is MOST important to accommodate this need for autonomy?

1. A. Continuous improvement processes
2. B. Documentation of key management practices
3. C. An exception management process
4. D. A change control process

Correct Answer: D

Which of the following provides the BEST assurance on the effectiveness of IT service management processes?

1. A. Performance of incident response
2. B. Continuous monitoring
3. C. Key risk indicators (KRIs)
4. D. Compliance with internal controls

Correct Answer: A