- (Topic 1)
Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

1. A. Face-to-face
2. B. Chain of command
3. C. Formal
4. D. Ad hoc

Correct Answer: C

- (Topic 1)
You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

1. A. Stakeholder analysis
2. B. Focus groups
3. C. Workshop
4. D. Root cause analysis

Correct Answer: B

- (Topic 1)
You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for. What must happen in this instance before formal approvalcan be offered?

1. A. The conflict will need to be resolved through research, resolution, or through a third-party mediation.
2. B. Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence.
3. C. The conflict will need to be removed from the solution scope until Gary and Janet come to a solution.
4. D. The business analyst will need to make a decision on which requirement is most appropriate.

Correct Answer: A

- (Topic 1)
Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

1. A. The newly identified stakeholders will now have to pay for any requirements they want to add to the requirement
2. B. The newly identified stakeholders will need to spend extra time to learn about the project and how it will affect the
3. C. The newly identified stakeholders will be excluded from decisions that affect the deliverables that have already been created in the project.
4. D. The newly identified stakeholders may have requirements that require additions to the project or may nullify other requirements already in the projec

Correct Answer: D

- (Topic 2)
You are the business analyst for your organization. As part of the requirements prioritization you have given each key stakeholder $10,000 in play money to distribute among the identified requirements. Each stakeholder can assign their play money to any of the requirements, but the requirements will be prioritized based on the value of the play money assigned to each requirement. What type of requirements prioritization is happening in this scenario?

1. A. Resource leveling
2. B. Confirmation management
3. C. Utility function
4. D. Voting

Correct Answer: D