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QUESTION 16

* a. To replace outdated, inadequate, custom business applications and processes
* b. To extend service delivery and management to all enterprise departments
* c. To allow users full access to all ServiceNow tables, records, and fields
* d. To extend the value of ServiceNow

Correct Answer: D
The correct combination of statements is a, b, and d. These are possible reasons to build custom applications on ServiceNow:
✑ To replace outdated, inadequate, custom business applications and processes.
Building custom applications on ServiceNow can help digitize and automate manual or legacy processes that are not covered by existing ServiceNow solutions. This can improve efficiency, data quality, user experience, and innovation.
✑ To extend service delivery and management to all enterprise departments.
Building custom applications on ServiceNow can help provide consistent and scalable services across different functions and teams in the organization. This can enhance collaboration, visibility, productivity, and customer satisfaction.
✑ To extend the value of ServiceNow. Building custom applications on ServiceNow
can help leverage the capabilities and benefits of the Now Platform®, such as low- code development tools, workflow automation engine, AI-powered insights, security operations, etc. This can increase agility, resilience, performance, and value.
The statement c is not a valid reason to build custom applications on ServiceNow:
✑ To allow users full access to all ServiceNow tables, records, and fields. Building custom applications on ServiceNow does not imply granting users full access to all data and objects in ServiceNow. Access control rules still apply to custom applications and their components to ensure security and compliance.
Reference: Build Custom Apps in ServiceNow – eBook

QUESTION 17

Which one of the following is true for a Script Include with a Protection Policy value of Protected?

Correct Answer: D
https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept/c_ScriptProtectionPolicy.html
The following is true for a Script Include with a Protection Policy value of Protected:
✑ The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store. This is true because the Protection Policy is a feature that allows developers to protect their Script Includes from being viewed or modified by other users when they distribute their applications through the ServiceNow App Store. The Protection Policy is only enforced when the application is installed from the App Store, not when it is developed or tested on the instance.
The following are not true for a Script Include with a Protection Policy value of Protected:
✑ Any user with the protected_edit role can see and edit the Script Include. This is false because the protected_edit role is not related to the Protection Policy, but to the Access Control (ACL) rules. The protected_edit role allows users to edit protected fields on a table, such as the script field on the sys_script table, which stores the Business Rules. The Protection Policy does not use roles to control access to the Script Includes, but a cryptographic key that is generated when the application is published to the App Store.
✑ The Protection policy option can only be enabled by a user with the admin role.
This is false because the Protection policy option can be enabled by any user who has the application_admin role for the scoped application that contains the Script Include. The application_admin role grants full access to the application development and administration within the scope of the application.
✑ The Protection Policy is applied only if the glide.app.apply_protection system property value is true. This is false because the glide.app.apply_protection system property is not related to the Protection Policy, but to the Application Restricted Caller Access (ARCA) feature. The ARCA feature allows developers to restrict the access to the Script Includes from other applications based on the caller’s scope. The glide.app.apply_protection system property determines whether the ARCA feature is enabled or disabled on the instance. References: Script Includes, Protect Script Includes, Application Restricted Caller Access

QUESTION 18

Which one of the following is the baseline behavior of a table in a privately-scoped application?

Correct Answer: D
https://docs.servicenow.com/bundle/rome-application- development/page/build/applications/concept/c_DefaultDesignAccessPermissions.html The baseline behavior of a table in a privately-scoped application is that all application scopes can read from the table. A privately-scoped application is an application that restricts write access to its tables and resources to scripts within the same scope. However, read access is allowed by default for all scopes, unless the administrator explicitly denies it using an Access Control rule. This allows for data sharing between different applications while maintaining data integrity and security. References: [Product Documentation | ServiceNow], [Advantages of Scoped Applications in ServiceNow]

QUESTION 19

How can an application link to a repository behind a firewall?

Correct Answer: B
"Use an existing MID Server to connect to a Source Control repository. Linking or importing an application through a MID Server enables access to repositories behind a firewall." https://docs.servicenow.com/bundle/tokyo-application- development/page/build/applications/concept/c_SourceControlIntegration.html

QUESTION 20

Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?

Correct Answer: B
The method call that returns true only if the currently logged in user has the catalog_admin role and in no other case is g_user.hasRoleExactly(‘catalog_admin’). This method checks if the user has exactly one role, and returns true if it matches the argument. The other methods return true if the user has one or more roles, or if the user has any role from a list of arguments. References: [ServiceNow Docs - GlideUser API], [ServiceNow Community - Difference between hasRole() and hasRoleExactly()]
Reference: https://community.servicenow.com/community? id=community_QUESTION
NO:&sys_id=dff705e6db7757c0d58ea345ca96196b