A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

1. A. Master Data Management (MDM) Diagram
2. B. Reference Architecture Diagram
3. C. Lightning Platform Architecture Diagram
4. D. Solution Architecture Diagram

Correct Answer: B

Universal Containers has recently provided its call center team the ability to troubleshoot issues coming from its B2B Commerce customers. Currently, the team utilises Service Cloud and, specifically, the Service Console. The CIO s concern is now different the experience will be as it relates to B2B Commerce for Visualforce versus what the team sees today within the Service Console.
Which recommendation should the Solution Architect voice to the CIO to ensure higher adoption by the call center team?

1. A. Implement an embedded web view of B2B Commerce within the Service Console.
2. B. Implement the CSR flow so that call center agents can log m as the buyer within B2B Commerce and see their cart.
3. C. Provide access to B2B Commerce data within the Service Console so they can see the cart.
4. D. Implement Experience Cloud login as user so that call center agents can log in as the buyer within B2B Commerce and see their cart.

Correct Answer: B

Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make sure they are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because of duplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers

1. A. Can the direct Sales team use the standard functionality?
2. B. How critical are the business processes?
3. C. Are the processes the same for the direct Sales team and indirect Sales team?
4. D. Is the data shared between the direct Sales team and indirect Sales team?

Correct Answer: CD

Universal Containers (UC) is about to undergo its first release of its digital transformation initiative across clouds like Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement, Experience Cloud, and MuleSoft. UC recently developed its Center of Excellence (CoE) model and is working on how to make sure its developers and administrators can go through a continuous release cycle. The product owner would like to make sure no work is overridden in sandboxes or production.
What is the first thing a Solution Architect should recommend within UC's DevOps setup?

1. A. Make sure the developers all have access to the CLI so that they can package and push their changes to the next environment.
2. B. Appoint a release manager who will keep track of all changes made and which changes have been deployed to the QA, SIT, and UAT environments as part of the sprint.
3. C. Appoint a release manager who will set up the required environments and automated deployments in tandem with a source control based development process.
4. D. Set up a source control based development process that's understood and followed by administrators and developers.

Correct Answer: D

Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and Service Cloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well.
What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process?
Choose 2 answers

1. A. Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object.
2. B. Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.
3. C. Moving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.
4. D. Moving one of the Process Builders into a flow will remove all automation conflicts on the Account object.

Correct Answer: AB