CORRECT TEXT - (Topic 1)
Describe some techniques for motivating users:
Solution:
1- Gel executive sponsorship (including having them use it in meetings)
2- Win over sales personnel
3- Identify power users and evangelists
4- Create motivations everywhere, both inside and outside the system
5- Use both marketing messages and the app itself as drivers

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Topic 3)
Other than the Mass Delete tool, what is another possible approach for mass deleting? Choose 2 answers.

1. A. Data Loader
2. B. Excel Connector
3. C. Delete Button
4. D. Running a Report

Correct Answer: AB

- (Topic 4)
Which statement is TRUE for a master-detail relationship? Select all that apply.

1. A. Record access of detail records are controlled by the master record.
2. B. A master record and a related detail record can have different owners.
3. C. Deleting a master record, also deletes the detail record.
4. D. A detail record can be shed using sharing rules

Correct Answer: AC

- (Topic 3)
Which of the following functions may be use to optimize the size of a Formula field? Choose 2 answers

1. A. ISPICKVAL function
2. B. Case function
3. C. Contains function
4. D. ISNUMBER function

Correct Answer: BC

- (Topic 4)
What system admin should not do while setting up the Login hours for any profile?

1. A. Do not add system admin to that profile
2. B. Don't remember wrong options

Correct Answer: A